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Full List of Cases
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Displaying items 1 through 10 of 413
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A Case of an IT-Enabled Organizational Change Intervention
This case study documents an organizational change intervention concerning the implementation of a novel information technology at a university-owned research foundation (URF). It evidences the disparate expectations and reactions by key actors toward the change event, marking a mismatch between a new paradigm required by the new technology and existing information technology practices.
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A Case of Information Systems Pre-Implementation Failure
This case study examines an often overlooked context of information system failures, that of pre-implementation failure. It focuses on an Information Systems Development (ISD) project at a large public university that failed even before implementation could get under way. Specifically, it describes the vendor selection process of a proposed computerized maintenance management system.
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A Case on Communication Management
When Bissantz & Company GmbH, a small software-producing company, experienced a rapid growth in 1997, the need for a strategic concept for communication activities with external partners arose.
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A Case Study of IT Chargeback in a Government Agency
This case study describes the implementation of an IT chargeback system within Nevada’s Department of Public Safety. The development and deployment of the system is explained within the context of the legislative mandates for the department. Both the benefits and the substantial number of problems introduced by the system are identified.
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A Case Study of One IT Regional Library Consortium
Historic models of library management are being tested and modified in the digital age because of several interrelated factors. First, the importance of place or a home library space changes as electronic opportunities for dispersal of library collections increase with IT innovations and availability.
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A Comparative Account of Joined-up Government Initiatives in Dutch and Belgian Social Security
In this article, organizational and policy aspects of two national clearing house concepts are compared and discussed. In social security, Belgium has witnessed the emergence of the so called Cross Point Bank and the Netherlands have produced the RINIS initiative. Although both countries are rather comparable, they differ in terms of their politico-administrative structures.
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A Comparative Case Study of Knowledge Resource Utilization to Model Organizational Learning
The ability to store and manage data has not kept pace with the rapid evolution and growth of information resources. According to TechWeb.com, companies are doubling their storage capacities every year. This action is driven primarily by data warehousing and the necessity to provide instant access to data and supply-chain management. The trend does not look to be slowing.
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A Comprehensive Process Improvement Methodology
Since the beginning of the 1990s, business process reengineering (BPR) has received considerable attention from the management information systems (MIS) community (Caron et. al, 1994; Davenport, 1993). However, dramatic improvements touted by BPR advocates have failed to materialize in many organizations (Hammer and Champy, 1993; Kotter, 1995).
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